Episode 6

006 The Importance Of Creating A Magical Customer Experience

006 The Importance Of Creating A Magical Customer Experience

Why creating a magical customer experience matters...

At a time which can only be described as difficult and frustrating for businesses, service is so important, and now more then ever! We are in the business to serve others, so let's go create amazing moments for our customers.

In this episode I unlock the strategies that I have tried and tested in my own business using social media to create a magical customer experience for my clients and followers.

In this episode I unlock...

  • The most simple way you can use Instagram and social media to connect with your followers and create a powerful and memorable experience.
  • How sharing a little ripple of kindness and appreciation can help you increase your business and reputation
  • The framework that I use to create a memorable and magical experience in my life and my business.

Magical Musings

As mentioned in the episode, just go out there and send ripples of kindness to your followers and customers. Send a little video or voice memo telling them how appreciative you are of their support and wish them well. This simple gesture will not only make you feel great, but you will be creating wonder and amazement to your customers and making them feel great too. This in turn will only add to your experience and your reputation as a great business with a truly extraordinary service. Go create magic today!


Ricky's Podcast Challenge - Screenshot your phone listening to this episode and tag me on social media and I will send you a voice memo or video of kindness about your business. Let's start a ripple of kindness!


Patreon thanks!

Shout out to the amazing Patron supporters for keeping this podcast going; thank you Ant Howe, Cheri Brenton, Chris Lovett ,Steve McDermott & Rory Barnes! You are all amazing!


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Thanks for listening, I hope you enjoy this episode and I'll join you next week for another episode of UNLOCKED!

About the Podcast

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Unlocked
With Ricky Locke

About your host

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Ricky Locke

Ricky Locke is a professional speaker, an award-winning Magician of The MAGIC CIRCLE, CEO of the Confident Club and host of the Unlocked podcast.

With an extensive background in Retail leadership, colleague development and customer experience training, he spent the first 15 years of his life on the front line in one of the UK's biggest retailers; performing, serving, studying and putting into practice simple tools to
UNLOCK the best version of himself and his team to achieve extraordinary results!

He's now on a mission to inspire others to UNLOCK the best version of themselves and achieve extraordinary things.